Each piece is one of a kind. Once your order has been dispatched, you will receive an email with your tracking number.
All items are posted using United States Postal Service priority mail service. A signature upon receipt option is available at check out but not required. Please specify. Free Shipping on orders over $50. International delivery coming soon!
Goods remain the property of Lianna Michelle Design's until paid in full.
Each piece of jewelry is completely handmade and unique with small variations occurring from items in stock or photographs. This is something natural in my making process, but if for any reason you feel it is not in keeping please contact us as soon as possible to amend.
Jewelry occasionally needs a clean. This can be done using a soft toothbrush with soapy water. For sterling silver pieces a silver cloth suffices. Cleaning with chemicals is not recommended on gold, copper or silver plated items. In time gold, copper or silver plate will wear and oxidize this is characteristic of all metal. We offer a re- oxidizing or gold or plating service on request depending on the piece.
Custom made pieces are offered, if interested please email Lianna for further inquiry. email@example.com
Refunds and Exchanges
As items are made to order we cannot accept refunds but offer exchanges within 30 days of purchase.
In the unlikely event of receiving a damaged or faulty item please contact us within seven days of receipt to notify us of the problem.
Please return the item securely packaged with your details using a trackable insured shipping service.
Exempt from any exchange or refund are bespoke pieces and items that have been customized to a customer’s request.
When ordering rings online it is the customer’s responsibility to ensure they have ordered the correct size.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
With your permission, we may send you emails about our store, new products and other updates.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org.
DisclosureWe may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
ShopifyOur store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.